Internal Influences - Business Culture

Business culture refers to the collective attitudes, values, ideas, beliefs and expectations that are shared by management and staff of a business (who are we, why do we do it, and what is important?)

All firms have a culture; its own ‘way of doing things around here’. The character of a business is reflected in its culture. 

Ethics also has an enormous impact on business culture.

Business culture can be modified / improved, but it takes time and effort to change the embedded, unspoken attitudes of people involved in the firm.

Management should be aware of the culture of a firm to make it easier to get things done, or initiate change. 

A business with a healthy, vibrant, positive culture that celebrates risk-taking, rewards contributions and ideas, and provides deep purpose for staff usually is more successful in recruiting and retaining the best staff (leading to improved business performance).