Operations

Definition:

The management of the process through which a firm produces output (good or service). 

It involves the creation and continuous improvement of a transformation process using technology and labour that converts inputs into outputs.

The aim of the operations manager is to:

• improve efficiency 

• lower costs in the production process

• reduce waste and defects

• improve quality

• innovate product and process, and 

• develop new products 

All of this is undertaken with the aim of improving business profitability.

Useful resources:

How it's Made - YouTube Channel

National Geographic Megafactories Playlist - YouTube