Teams

The use of teams requires a flatter organisational structure, and less like the pyramid hierarchy. Teams can be created around specific functions or product lines. Typically, teams would be given autonomy over their designated output. This can create motivation and feelings of self-efficacy in the workplace.

Elton Mayo and the Hawthorne Study:

Elton Mayo is the main person behind this management approach. He undertook a series of studies (1927-32) named the ‘Hawthorne Studies’.

In this study, Elton Mayo:

• Separated six employees from rest of factory.

• Made changes to work environment, always explaining them and why he was doing them

• Allowed staff more responsibility of over work practices and how it was done.

• Relaxed the rigid rules of social interaction.

Elton found that their productivity had increased. They had formed a team and valued working together. Their social needs were met and they were happier.