Bureaucratic Management 

The application of formal structures and systems of hierarchy to establish effective control over the operations of a firm. The creation of a set of rules, codes and regulations to guide organisational conduct in the most rational way possible. 

Features of the Bureaucratic Style

The bureaucratic approach to management emphasises the ‘most rational’ way to set up an organisation to maximise production. 

Based on ideas of Max Weber.

Requires the creation of a hierarchy of responsibilities, with a clear designation of roles and responsibilities into each specialised section.

By dividing labour into functional sections, a firm can minimise confusion and overlap. The command and control at the top of the structure can make the major strategic decisions.

Can result in the impersonal treatment of workers can (cog in machine).

Hierarchical Organisation

A hierarchy is a structure of power. It clearly designates responsibility and authority to specific roles within an organisation.

Typically pyramid shaped, with large mass of workers with little responsibility and power.

Top-down communication emphasised.

Works well with Scientific Management.

Large organisations are broken up into divisions: typically marketing, operations, human resources, finance. The head of these departments then work together with the executive to make strategic decisions.